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Privacy Policy

Who we are

We are LOGICOM, a Greek company based at 109 Marathonos Avenue, 15344, Gerakas, Greece

E-mail: info@logicom.gr, Telephone: +302106618400, Fax: +302106003987
We design and implement hardware and software  fuel management solutions for retail fuel stations and commercial vehicle fleets.

We use your information as explained in the Privacy Policy below. We will be the handlers of the information you give us.

Our website is linked to other websites, which have their own privacy policy and their own terms.

What does Privacy Policy cover?

We at LOGICOM take your personal data seriously. This policy defines OR explains the following:

  • the types of personal data we collect about you
  • how and why we collect and use your personal data
  • how long we keep your personal data
  • when, why and with whom we will share your personal data
  • the legal basis we have for the use of your personal data
  • the impact that your refusal will have on the disclosure of your personal data to us
  • where we store your personal data and whether we transfer it outside the EU.
  • the various rights and options you have regarding your personal data
  • how you can contact us

What kind of personal data do we collect about you?

We will collect specific personal data about you in the context of our relationship. This information includes:

Your name, telephone and city
Your occupation
The name and address of the company you work for Your contact information

If you visit our website, we may also collect using cookies or similar techniques, some of the following:

Your IP address
Your cookie ID
Your browser
Your operating system
Your location
The websites you visited on our website and the ads you saw or clicked on

From where do we collect your personal data?

We may collect your personal data from the following sources:

  • Directly from you.
  • If you contact us by phone, email or post
  • For example, in one of our meetings
  • From your participation in voluntary research
  • From our resellers with whom you work
  • From third parties generally acting on your behalf (accountants, lawyers, etc.)
  • From public sources
  • From social media
    If you visit our facilities in Athens and Thessaloniki, when we ask you to give us your name and other information
    Via cookies when you visit our website

How and why do we use your personal data?

We use your personal data for the following purposes:

  • To contact you to discuss the services and products you want to get from us
  • To contact you to offer you additional products and services that we have
  • To invite you to events that we organize or in which we participate
  • To answer your questions
  • For financing and pricing issues
  • For contract renewals
  • To confirm your identity
  • To help us improve our products and services
  • To complete questionnaires
    We will not use your personal data for any other purpose unless required by law.

How long do we keep your personal data?

The retention period of your personal data depends on the purpose for which we use it.

We use your information only for the period that is useful to us for the purposes stated in the Privacy Policy and in order to fulfill any legal obligations.

In general we will keep your personal data for the following periods:

In the case of active partners (customers, resellers, suppliers), we retain your personal data for a period of 10 years in order to better serve you for anything you need from us.

In case you are not a customer of LOGICOM (that is, no transaction has been made between you and our company), we will keep your personal data for a period of 5 years after our last contact.

We send promotional material for a period not exceeding 2 years from our last contact.

Who do we share your personal data with?

We share your personal data with Fortive Group member companies and our Marketing associates for internal purposes, primarily for business and operational purposes.

As we continue to grow our business, we may sell or buy parts. If another entity acquires us or merges with us, your personal data will remain secure and enclosed in it.

In the event of bankruptcy or reorganization of the company, your personal data will be considered as fixed assets of the company and will be permanently protected.

Where necessary, we share your personal data with third parties to comply with our legal obligations, when we believe that the law requires good faith, when there is a formal request from government authorities when conducting investigations, detection and protection of fraud, technical problems or security issues, in order to respond to a need, or in any case to protect the rights, property, security or protection of third parties.

We may also share your personal data in cases of crises such as natural disasters in order to protect human life.

These third parties comply in the same or similar ways with privacy policies.

No other third party has access to your information unless expressly stated in this Privacy Policy or as required by law.

What is the legal basis on which we base and use your personal data?

We process your information:

To be able to supply you with our products and services
As this is necessary for the fulfillment of the contract between us for the supply and support of the systems that you bought from us, or for the completion of the previous steps before the contract of this contract
As this is necessary for the fulfillment of our legal rights as a company in the direct promotion of our products, in market research in order to increase sales

What happens if you do not provide us with your information or if you request that we stop processing your personal data?

If you ask us to stop processing your information, and if we do not need this information in order to fulfill our obligations under current contracts, we will delete your information from our database within 30 days from the date of your request. 

Do we make automatic decisions that concern you?

We do not make any automatic decisions by using your personal data.

Do we use cookies to collect your personal data?

In order to provide better services on our website, we and our network providers use cookies to collect your personal data during your browsing.

For information regarding the use of cookies and in case you wish to refuse their use and deactivate them, please read the cookie policy.

What about marketing?

LOGICOM would like to contact you from time to time regarding new products or services similar to those you have purchased in the past, via email, phone or mail.

You can unsubscribe from the sales department contact list at any time by contacting us in any way, written or oral.

If you would like to subscribe to one of the following ways to contact us in order for the sales department to contact you to promote our products and services, please choose from the following:

Please subscribe to receive product and service updates from LOGICOM at contact@logicom.gr

Fortive Group companies would also like to contact you from time to time about their own products and services, mainly via email.

Each organization has its own privacy policy and its own terms of how you manage your personal data. Contact any organization that sends you promotional material if you wish to unsubscribe from the marketing department.

Where do we store your personal data?

As much as possible, we try to process your personal data within Greece. However, if we or our service providers transfer your personal data between countries, we always demand that appropriate protection measures be taken.

You may receive a copy of your information which we process upon your request.

How do we keep your personal information safe?

We protect your personal data by using perimeter firewalls, malware, email encryption, and data encryption mechanisms.

We often conduct periodic tests for the effectiveness of the above mechanisms.

We also make sure that all our partners comply by adopting the appropriate mechanisms for the protection of your personal data.

What rights do you have regarding your personal data that we hold?

 

Rights

1. The right to information

You have the right to be informed about how you use your information and your rights

2. The right of access

You have the right to access your information (if we process it) and your personal data as described in this policy.

3. The right of correction

You can at any time request a correction of your personal data in our possession in case it is not accurate or untrue.

4. The right to oblivion

You can request the partial or complete deletion of your personal data from our database.

5. The right to restrict access

You have the right to significantly block or restrict access to your personal data as you wish.

6. The right to portability

You have the right to receive and reuse your personal data between different services.

The data must be delivered to you in an editable format and in a format file commonly accepted by most information systems.

7. The right to object to processing

You may refuse the processing of your personal data including the processing that we carry out in accordance with our legitimate interests.

8. The right to complain

You have the right to complain about the way we handle your personal data.

9. The right to withdraw consent

In case you have already given consent for your personal data, you can revoke it at any time either for some or for all of your data.

How can you file a request to exercise your rights?

To exercise your rights, or to ask any question, please contact us using the information at the end of this Privacy Policy.

How will we handle such a request?

We will respond as soon as possible. Generally, this will be within one month of receiving your request, but if your request takes longer to process, we will contact you to keep you informed.

We usually respond to requests and provide information without any relevant charge, but there may be cases where there will be a reasonable charge in order to process a request (bureaucratic costs, etc.).

If your request involves any costs that you do not wish to incur, this may give us the right to refuse to respond to it.

How can you communicate with us?

If you have questions about the processing of your personal data, if you would like to exercise your rights, or if you are dissatisfied with the way we handle your information, please contact us here:

LOGICOM SA, 109 Marathonos Ave., 15344, Gerakas, Greece Telephone: +302106618400, Fax: +302106003987
Email: info@logicom.gr

If you are not satisfied with our response to any of your complaints, if you wish to exercise your rights under the Privacy Policy, or if you are unhappy with the way your information is handled, you can make a complaint to the Authority. Personal Data Protection.

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